Emails

We have a  NO EMAIL POLICY

“Australian Privacy Act” Revised 2014″ “Health information is sensitive by nature and communication of this information including via electronic means must adequately protect Patients’ Privacy.”no_email_icon

Australian Privacy legislation states that all steps must be taken to ensure communication of sensitive  Health information is Safe and Secure.

Email IS NOT a secure form of communication.Our medical indemnity has advised us not to do so.Therefore, to protect your privacy, once we have your written permission to do so , our practice restricts electronic communication to only non-sensitive information, for example, recalls and reminders.All other communication between our practice and you is via  direct telephone ,fax or post.

* SMS is only used for non-sensitive and generic information such as appointment reminders.