We have a NO EMAIL POLICY
“Australian Privacy Act” Revised 2014″ “Health information is sensitive by nature and communication of this information including via electronic means must adequately protect Patients’ Privacy.”
Australian Privacy legislation states that all steps must be taken to ensure communication of sensitive Health information is Safe and Secure.
Email IS NOT a secure form of communication.Our medical indemnity has advised us not to do so.Therefore, to protect your privacy, once we have your written permission to do so , our practice restricts electronic communication to only non-sensitive information, for example, recalls and reminders.All other communication between our practice and you is via direct telephone ,fax or post.
* SMS is only used for non-sensitive and generic information such as appointment reminders.